How well are your instructors trained to handle fearful/upset children?

Our training program has been developed so that our instructors are able to observe various types of class situations and have the opportunity to interact with various student personalities and temperaments. They also read and discuss articles and scenarios of fearful and/or upset children and are trained how to be sensitive to the child’s fears and how to best handle that situation with both child and parent. Our instructors are trained to use and gentle and supportive approach to first time swimmers.

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