WE’RE HERE TO ANSWER YOUR QUESTIONS
We want to make sure you are prepared and excited for your lessons with us! Below are answers to some of our most frequently asked questions!
You Have Questions. We Have Answers.
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Do you offer a Free Trial?
Yes! We offer Free Trial classes for Group Lessons for new swimmers! Check with your local school and sign up today!
*At participating locations only
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How do I sign up for Private Lessons?
To sign up for Private Lessons, simply click on "Find a Location" below! From there, you can enroll online or give us a call and we'll help you more directly!
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What do I need to bring to my lesson?
Please bring a swimsuit, towel, goggles, and a swim cap or hair tie (for swimmers with long hair). Don't have one of these items? Don't worry! All of these items are available for purchase at our schools. Swimmers who are not potty-trained are required to wear a reusable swim diaper, which are also available for purchase at our school.
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How do I withdraw from lessons?
We understand that flexibility is key for busy families. To withdraw from lessons, simply submit a drop request at least 30 days before your intended last swim lesson. You can easily do this by logging into your account via our customer portal or speaking to one of our friendly team members in person or over the phone.
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How do I sign up for Group Lessons?
Simply click "Find a Location" below to get started! From there, you can enroll online or call us directly!
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Do you offer make-ups?
Life happens, we get it! Swimmers are eligible for 1 make-up class* each calendar month due to an absence. Please note that make-ups need to be used within 2 weeks of the absence and are based on schedule availability.
*At participating locations only
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What level is my child?
Take the guesswork out of registration! Use our Level Finder to discover the right class for your swimmer, or let one of our registration associates assist you.
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Do I have to start at the beginning of the month (when is the next session)?
No, you can jump in today! We offer a rolling start date so your swimmer can start at any point!
Find A Class
Find your nearest location and take your skills to the next level today!